Frequently Asked Questions
Everything you need to know about your Crowned Skin experience.
What is the processing time for my order?
All orders are processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Do you offer international shipping?
Yes, Crowned Skin ships worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products suitable for sensitive skin?
Our formulas are designed with high-quality, gentle ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my package?
Once your order has been dispatched, a tracking link will be sent to the email address provided during checkout. You can use this link to see real-time updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.