Returns & Exchanges

At Crowned Skin, we want you to feel confident in your skincare journey. If you are not completely satisfied with your purchase, you may return or exchange eligible products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Carefully place the unused or gently used products in their original packaging, ensuring the RMA number is clearly written on the outside of the box.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.